Privacy Policy

Effective Date: February 20, 2025  |  Last Updated: October 26, 2026

At AAMCO Sacramento, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide to us through our website, AAMCOSacramento.com. This policy also describes your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you. The categories of personal information we have collected in the past 12 months include:

  • Identifiers: Name, email address, phone number, mailing address, IP address, and similar identifiers you voluntarily provide via our contact forms or booking tools.
  • Commercial Information: Records of services you have requested or obtained, and transaction history.
  • Internet or Network Activity: Browsing history on our website, pages visited, links clicked, and time spent on pages.
  • Geolocation Data: General location data derived from your IP address or provided when you use our location services.
  • Inferences: Inferences drawn from the above information to create a profile about your preferences and interests.

We collect this information directly from you, automatically through cookies and tracking technologies, and from third-party service providers.

2. How We Use Your Information

We use the personal information we collect for the following business purposes:

  • To respond to your inquiries and provide customer service and support
  • To schedule and manage service appointments
  • To send you promotional materials, newsletters, and marketing communications (only if you have opted in)
  • To analyze website traffic and improve our website’s functionality and user experience
  • To comply with legal obligations and protect our legal rights
  • To detect and prevent fraud or other unlawful activity

3. How We Share Your Information

We may share your personal information with the following categories of third parties for business purposes:

  • Service Providers: Third-party vendors who assist us with website hosting, analytics, marketing, appointment scheduling, and customer communications. These providers are contractually obligated to use your information only as directed by us.
  • Legal Authorities: Government agencies or law enforcement when required by law, legal process, or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

We do not sell your personal information to third parties for monetary compensation. However, we may share certain data with advertising partners in ways that may constitute a “sale” or “sharing” under the CCPA/CPRA. You have the right to opt out of this — see Section 5 below.

Text Messaging (SMS) Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Generally:

  • Contact and inquiry data: Retained for up to 3 years
  • Service and transaction records: Retained for up to 7 years
  • Website analytics and usage data: Retained for up to 2 years
  • Marketing preferences: Retained until you opt out or request deletion

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for collection, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information with third parties. To exercise this right, click the link “Do Not Sell or Share My Personal Information” or contact us using the information in Section 7.
  • Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to only what is necessary to provide our services.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality because you exercised your rights.

6. How to Submit a Privacy Request

To exercise any of your California privacy rights, you may contact us using any of the following methods:

We will respond to your request within 45 days. If we need more time, we will notify you of the reason and the extension period. We may need to verify your identity before processing your request.

7. Do Not Sell or Share My Personal Information

You have the right to opt out of the sale or sharing of your personal information with third parties, including for cross-context behavioral advertising. To submit an opt-out request, please contact us by phone at (916) 228-5959 or by email at privacy@aamcosacramento.com with the subject line “Do Not Sell or Share My Personal Information.”

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We honor Global Privacy Control (GPC) signals to the extent required by California law.

9. Children’s Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

AAMCO Sacramento
Phone: (916) 228-5959
Email: privacy@aamcosacramento.com
Website: AAMCOSacramento.com

12. SMS Terms and Conditions

Upon messaging opt-in, the end user agrees to receive messages from AAMCO Sacramento and its locations, including AAMCO Roseville, regarding appointment scheduling, service reminders, repair status updates, and responses to customer inquiries. End users can opt out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at (916) 957-3038 or privacy@aamcosacramento.com.